Privacy Policy

Effective Date: 1 July, 2025
LivSpringHealth.com (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

 

1. Information We Collect

We may collect the following information when you use our site or services:

• Personal Details: Name, email address, mobile number, shipping address, and other contact details.
• Account Information: Username, password, and profile data.
• Transactional Data: Order history, payment details (secured through payment gateways), and delivery preferences.
• Technical Data: IP address, browser type, device info, and browsing patterns via cookies.
• User Behaviour: Pages visited, time spent, and interaction with site features.

 

2. How We Use Your Information

We use your data to:

• Fulfill and manage your orders
• Personalize your experience on our site
• Send order updates, offers, or service-related communication
• Improve our website, products, and customer service
• Prevent fraud and ensure secure transactions
• Comply with legal obligations

We do not sell or rent your personal data to any third parties.

 

3. Cookies and Tracking

We use cookies to:

• Enhance user experience
• Save your preferences
• Analyze site traffic
• Serve relevant content and ads

You can disable cookies in your browser settings, though some features of our site may not function properly without them.

 

4. Sharing Your Information

We may share your data:

• With trusted third-party partners (e.g. logistics, analytics, payment processors)
• In response to legal requests or regulatory authorities
• During a business transfer, such as a merger or acquisition

All shared data is handled under strict confidentiality agreements and for the sole purpose of providing services to you.

 

5. Data Security

We implement advanced security measures to protect your data. However, no digital platform is 100% secure. By using our site, you acknowledge this risk and agree that we cannot guarantee absolute security.

 

6. Access & Control of Your Information

You may access, review, or update your personal information anytime by logging into your account.
To request account deletion or data removal, email us at Support@LivSpringHealth.com. Some information may be retained to comply with legal requirements or dispute resolution.

 

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reading their privacy policies before sharing your information.

 

8. Children’s Privacy

Our website is not intended for users under 18. We do not knowingly collect data from children.

 

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our site implies acceptance of these changes.

 

10. Dispute Resolution

All disputes will be addressed through a two-step Alternative Dispute Resolution (ADR) mechanism:

1. Mediation: A neutral third-party mediator will assist in resolving the issue amicably.
2. Arbitration: If mediation fails, binding arbitration will be conducted in Delhi, India, under Indian law.

 

Contact Us

For questions, concerns, or requests regarding this policy, contact our support team at:
📧 Support@LivSpringHealth.com